- Microsoft Word 2018 Mac Keeps Asking To Save Template Word
- Microsoft Word 2018 Mac Keeps Asking To Save Template Printable
This article contains workarounds for an issue in which you are always prompted to save the changes to the global template, Normal.dotm, when you exit Microsoft Office Word 2007 or Word 2010. First, you can turn off the Prompt before saving Normal template option.
-->
Applies to:Office 365 ProPlus, Office 2019, and Office 2016
Supported file formats and their extensions are listed in the following tables for Word, Excel, and PowerPoint.
Microsoft Word 2018 Mac Keeps Asking To Save Template Word
File formats that are supported in Word
The following table describes the file formats that are supported in Word, alphabetized by extension.
| Extension | Name of file format | Description |
|---|---|---|
| .doc | Word 97-2003 Document | The binary file format for Word 97-Word 2003. |
| .docm | Word Macro-Enabled Document | The XML-based and macro-enabled file format for Word 2019, Word 2016, Word 2013, Word 2010, and Office Word 2007. Stores Visual Basic for Applications (VBA) macro code. |
| .docx | Word Document | The default XML-based file format for Word 2019, Word 2016, Word 2013, Word 2010, and Office Word 2007. |
| .docx | Strict Open XML Document | Conforms to the Strict profile of the Open XML standard (ISO/IEC 29500). This profile of Open XML doesn't allow a set of features that are designed specifically for backward-compatibility with existing binary documents, as specified in Part 4 of ISO/IEC 29500. |
| .dot | Word 97-2003 Template | Template for Word 97-Word 2003 files. |
| .dotm | Word Macro-Enabled Template | Template for creating new Word 2019, Word 2016, Word 2013, Word 2010, and Office Word 2007 files that contain macros. Users who want to include UI customizations or macros in the template should use this file format. |
| .dotx | Word Template | Template for creating new Word 2019, Word 2016, Word 2013, Word 2010, and Office Word 2007 files that do not contain macros. |
| .htm, .html | Web Page | A web page that is saved as a folder that contains an .htm file and all supporting files, such as images, sound files, cascading style sheets, scripts, and more. Good for posting on a site or editing with Microsoft Office FrontPage or another HTML editor. |
| .htm, .html | Web Page, Filtered | Saving in the Web Page, Filtered file format removes Microsoft Office-specific tags. If users save in filtered HTML and then re-open the file in an Office application, text and general appearance are preserved. However, some features might work differently. |
| .mht; .mhtml | Single File Web Page | A web page as a single file that includes an .htm file and all supporting files, such as images, sound files, cascading style sheets, scripts, and more. |
| .odt | OpenDocument Text | A file format for saving Word 2019, Word 2016, and Word 2013 files so that they can be opened in document applications that use the OpenDocument format. Users can also open documents in the .odt format in Word 2019, Word 2016, and Word 2013. Formatting might be lost when users save and open .odt files. |
| Portable Document Format (PDF), a PostScript-based electronic file format that was developed by Adobe Systems. It preserves document formatting and enables file sharing. Files that use the PDF file format can be saved and opened by using Word 2019, Word 2016, and Word 2013. Important: PDF files might not have a perfect page-to-page correspondence with the original. For example, the pages might break at different locations. |
||
| .rtf | Rich Text Format | RTF controls the representation and formatting of a document, both on the screen and in print. When they use the .rtf file format, documents created under different operating systems and with different software applications can be transferred between those operating systems and applications. |
| .txt | Plain Text | When users save a document as a .txt file, the document loses all formatting. |
| .wps | Works 6-9 Document | This is the default file format of Microsoft Works, versions 6.0 through 9.0. |
| .xml | Word 2003 XML Document | The XML format supported in Office Word 2003. |
| .xml | Word XML Document | The XML file format supported in Word 2019, Word 2016, Word 2013, Word 2010, and Office Word 2007 (Open XML). |
| .xps | XPS Document | XML Paper Specification, a file format that preserves document formatting and enables file sharing. When the XPS file is viewed online or printed, it keeps exactly the format that users intended, and the data in the file cannot be easily changed. You can use Word 2019, Word 2016, or Word 2013 to save documents in the XPS Document file format, but you can't open them by using Word 2019, Word 2016, or Word 2013. |
File formats that are supported in Excel
The following tables describe the file formats that are supported in Excel.
| Extension | Name of file format | Description |
|---|---|---|
| .csv | CSV (Comma delimited) | Saves a workbook as a comma-delimited text file for use on another Windows operating system, and makes sure that tab characters, line breaks, and other characters are interpreted correctly. Saves only the active sheet. |
| .csv | CSV (Macintosh) | Saves a workbook as a comma-delimited text file for use on the Macintosh operating system, and makes sure that tab characters, line breaks, and other characters are interpreted correctly. Saves only the active sheet. |
| .csv | CSV (MS-DOS) | Saves a workbook as a comma-delimited text file for use on the MS-DOS operating system, and makes sure that tab characters, line breaks, and other characters are interpreted correctly. Saves only the active sheet. |
| .dbf | DBF 3, DBF 4 | dBase III and IV. Users can open these files formats in Excel 2019, Excel 2016, and Excel 2013, but, users can't save an Excel file to dBase format. |
| .dif | DIF (Data Interchange Format) | Saves only the active sheet. |
| .htm, .html | Web Page | A web page that is saved as a folder that contains an .htm file and all supporting files, such as images, sound files, scripts, and more. |
| .mht, .mhtml | Single File Web Page | A web page that is saved as a single file that includes an .htm file and all supporting files, such as images, sound files, scripts, and more. |
| .ods | OpenDocument Spreadsheet | A file format for saving Excel 2019, Excel 2016, and Excel 2013 files so that they can be opened in spreadsheet applications that use the OpenDocument Spreadsheet format, such as Google Docs and OpenOffice.org Calc. Users can also open spreadsheets in the .ods format in Excel 2019, Excel 2016, and Excel 2013. When users save and open .ods files, they might lose formatting. |
| Portable Document Format, a format that preserves document formatting and enables file sharing. When the PDF format file is viewed online or printed, it keeps the format that users intended. Data in the file cannot be easily changed. The PDF format is also useful for documents that will be reproduced by using commercial printing methods. | ||
| .prn | Formatted Text (Space delimited) | Lotus space-delimited format. Saves only the active sheet. |
| .slk | SYLK (Symbolic Link Format) | Saves only the active sheet. |
| .txt | Text (Tab delimited) | Saves a workbook as a tab-delimited text file for use on another Windows operating system, and makes sure that tab characters, line breaks, and other characters are interpreted correctly. Saves only the active sheet. |
| .txt | Text (Macintosh) | Saves a workbook as a tab-delimited text file for use on the Macintosh operating system, and makes sure that tab characters, line breaks, and other characters are interpreted correctly. Saves only the active sheet. |
| .txt | Text (MS-DOS) | Saves a workbook as a tab-delimited text file for use on the MS-DOS operating system, and makes sure that tab characters, line breaks, and other characters are interpreted correctly. Saves only the active sheet. |
| .txt | Unicode Text | Saves a workbook as Unicode text, a character encoding standard that was developed by the Unicode Consortium. Saves only the active sheet. |
| .xla | Excel 97-2003 Add-In | The Excel 97-2003 Add-In, a supplemental program that runs additional code and supports VBA projects. |
| .xlam | Excel Add-In | The XML-based and macro-enabled Add-In format for Excel 2019, Excel 2016, Excel 2013, and Office Excel 2007. An Add-In is a supplemental program that runs additional code. Supports VBA projects and Excel 4.0 macro sheets (.xlm). |
| .xls | Excel 97-Excel 2003 Workbook | The Excel 97-Excel 2003 Binary file format. |
| .xls | Microsoft Excel 5.0/95 Workbook | The Excel 5.0/95 Binary file format. |
| .xlsb | Excel Binary Workbook | The binary file format for Excel 2019, Excel 2016, Excel 2013, and Excel 2010 and Office Excel 2007. This is a fast load-and-save file format for users who need the fastest way possible to load a data file. Supports VBA projects, Excel 4.0 macro sheets, and all the new features that are used in Excel. But, this is not an XML file format and is therefore not optimal for accessing and manipulating content without using Excel 2019, Excel 2016, Excel 2013, Excel 2010 or Excel 2007 and the object model. |
| .xlsm | Excel Macro-Enabled Workbook | The XML-based and macro-enabled file format for Excel 2019, Excel 2016, Excel 2013, Excel 2010 and Office Excel 2007. Stores VBA macro code or Excel 4.0 macro sheets (.xlm). |
| .xlsx | Excel Workbook | The default XML-based file format for Excel 2019, Excel 2016, Excel 2013, Excel 2010, and Office Excel 2007. Can't store VBA macro code or Microsoft Excel 4.0 macro sheets (.xlm). |
| .xlsx | Strict Open XML Spreadsheet | An ISO strict version of the Excel Workbook file format (.xlsx). |
| .xlt | Excel 97 - Excel 2003 Template | The Excel 97 - Excel 2003 Binary file format for an Excel template. |
| .xltm | Excel Macro-Enabled Template | The macro-enabled file format for an Excel template for Excel 2019, Excel 2016, Excel 2013, Excel 2010, and Office Excel 2007. Stores VBA macro code or Excel 4.0 macro sheets (.xlm). |
| .xltx | Excel Template | The default file format for an Excel template for Excel 2019, Excel 2016, Excel 2013, Excel 2010, and Office Excel 2007. Can't store VBA macro code or Excel 4.0 macro sheets (.xlm). |
| .xlw | Excel 4.0 Workbook | An Excel 4.0 file format that saves only worksheets, chart sheets, and macro sheets. Users can open a workbook in this file format in Excel 2019, Excel 2016, and Excel 2013. But, users can't save an Excel file to this file format. |
| .xml | XML Spreadsheet 2003 | XML Spreadsheet 2003 file format. |
| .xml | XML Data | XML Data format. |
| .xps | XPS Document | XML Paper Specification, a file format that preserves document formatting and enables file sharing. When the XPS file is viewed online or printed, it maintains exactly the format that users intended, and the data in the file cannot be easily changed. |
File formats that are supported in PowerPoint
The following tables describe the file formats that are supported in PowerPoint.
| Extension | Name of file format | Description |
|---|---|---|
| .bmp | Device Independent Bitmap | A slide that is saved as a graphic for use on web pages. |
| .emf | Enhanced Windows Metafile | A slide that is saved as a 32-bit graphic (for use with Microsoft Windows 95 and later versions). |
| .gif | GIF Graphics Interchange Format | A slide that is saved as a graphic for use on web pages. |
| .jpg | JPEG File Interchange Format | A slide that is saved as a graphic for use on web pages. |
| .mp4 | MPEG-4 Video | A presentation that is saved as a video. |
| .odp | OpenDocument Presentation | A format that can be opened in presentation applications that use the OpenDocument Presentation format, such as Google Docs and OpenOffice.org Impress. Users can also open presentations in the .odp format in PowerPoint. Some information might be lost when users save and open .odp files. |
| Portable Document Format, a PostScript-based electronic file format that was developed by Adobe Systems. It preserves document formatting and enables file sharing. | ||
| .png | PNG Portable Network Graphics Format | A slide that is saved as a graphic for use on web pages. |
| .pot | PowerPoint 97-2003 Template | A template for PowerPoint 97 to Office PowerPoint 2003 presentations. |
| .potm | PowerPoint Macro-Enabled Template | A template for PowerPoint 2019, PowerPoint 2016, PowerPoint 2013, PowerPoint 2010, and Office PowerPoint 2007 presentations that contain macros. |
| .potx | PowerPoint Template | A template for creating new PowerPoint 2019, PowerPoint 2016, PowerPoint 2013, PowerPoint 2010, and Office PowerPoint 2007 presentations. |
| .ppa | PowerPoint 97-2003 Add-In | A PowerPoint 97 to Office PowerPoint 2003 add-in. |
| .ppam | PowerPoint Add-In | An add-in that stores custom commands, Visual Basic for Applications (VBA) code, and specialized features. |
| .pps | PowerPoint 97-2003 show | A presentation that always opens in Slide Show view instead of in Normal view. |
| .ppsm | PowerPoint Macro-Enabled Show | A slide show that includes macros. |
| .ppsx | PowerPoint Show | A presentation that always opens in Slide Show view instead of in Normal view. |
| .ppt | PowerPoint 97-2003 Presentation | The default PowerPoint 97 to Office PowerPoint 2003 format. |
| .pptm | PowerPoint Macro-Enabled Presentation | A presentation that contains Visual Basic for Applications (VBA) code. |
| .pptx | PowerPoint Presentation | The default PowerPoint 2019, PowerPoint 2016, PowerPoint 2013, PowerPoint 2010, and Office PowerPoint 2007 XML-based file format. |
| .pptx | PowerPoint Picture Presentation | A PowerPoint 2019, PowerPoint 2016, PowerPoint 2013, PowerPoint 2010 or PowerPoint 2007 presentation where each slide is converted into a picture. Saving a file as a PowerPoint Picture presentation reduces the file size, but some information is lost. |
| .pptx | Strict Open XML Presentation | An ISO strict version of the PowerPoint Presentation file format (.pptx). |
| .rtf | Outline/RTF | A presentation outline that is saved as a text-only document that provides smaller file sizes and the ability to share macro-free files with other users who might not have the same version of PowerPoint or the operating system. Any text in the notes pane is not saved with this file format. |
| .thmx | Office Theme | A style sheet that includes definitions of a color theme, font theme, and effect theme. |
| .tif | TIFF Tag Image File Format | A slide that is saved as a graphic for use on web pages. |
| .wmf | Windows Metafile | A slide that is saved as a 16-bit graphic (for use with Microsoft Windows 3. x and later versions). |
| .wmv | Windows Media Video | A presentation that is saved as a video. PowerPoint 2019, PowerPoint 2016, and PowerPoint 2013 presentations can be saved at High Quality (1024 x 768, 30 frames per second); Medium Quality (640 x 480, 24 frames per sec); and Low Quality (320 X 240, 15 frames per second). The WMV file format plays on many media players, such as Windows Media Player. |
| .xml | PowerPoint XML Presentation | The XML format that is supported in PowerPoint 2019, PowerPoint 2016, PowerPoint 2013, PowerPoint 2010, and Office PowerPoint 2007. |
| .xps | XPS Document | XML Paper Specification (XPS), an electronic paper format for exchanging documents in their final form. |
Unsupported file formats in Office
Office applications do not support the file formats described in the following table
| Application | Unsupported file format |
|---|---|
| Excel | - Excel Chart (Excel 2.0, 3.0, and 2.x file formats) (.xlc) - Lotus 1-2-3 file formats (all versions) (.wk1, .wk2, .wk3, .wk4, .wks) - Microsoft Works (all versions) (.wks) - DBASE II file format (.dbf) - Quattro Pro for MS-DOS file format (.wq1) - Quattro Pro 5.0 and 7.0 for Windows (.wb1, .wb3) |
| PowerPoint | - Opening or saving to PowerPoint 95 (or earlier) file formats - Pack and Go Wizard (.ppz) files. - Web Page (.htm, .html) files |
Additional file format information
This section provides additional file formats and whether they are supported in the applications in Office.
Microsoft Office Clipboard file formats
Users can paste data from the Office Clipboard into Word, Excel, and PowerPoint if the Office Clipboard data is in one of the formats shown in the following table. Where can i find microsoft word on my mac.
| File format | Extension | Description |
|---|---|---|
| Picture | .wmf or .emf | Pictures in Windows Metafile Format (WMF) or Windows Enhanced Metafile Format (EMF). Note: If users copy a Windows metafile picture from another program, Excel pastes the picture as an enhanced metafile. |
| Bitmap | .bmp | Pictures stored in Bitmap format (BMP). |
| Excel file formats | .xls | Binary file formats for Excel versions 5.0/95, Excel 97-2003, Excel 2013, Excel 2016, and Excel 2019. |
| SYLK | .slk | Symbolic Link Format. |
| DIF | .dif | Data Interchange Format. |
| Text (tab-delimited) | .txt | Tab-separated text format. |
| CSV (Comma-delimited) | .csv | Comma-separated values format. |
| Formatted text (Space-delimited) | .rtf | Rich Text Format (RTF). Only from Excel. |
| Embedded object | .gif, .jpg, .doc, .xls, or .bmp | Excel objects, Excel 2013 objects, objects from correctly registered programs that support OLE 2.0 (OwnerLink), and Picture or another presentation format. |
| Linked object | .gif, .jpg, .doc, .xls, or .bmp | OwnerLink, ObjectLink, Link, Picture, or other format. |
| Office drawing object | .emf | Office drawing object format or Picture (Windows enhanced metafile format, EMF). |
| Text | .txt | Display Text, OEM Text. |
| HTML | .htm, .html | Hypertext Markup Language. Note: When users copy text from another program, Excel pastes the text in HTML format, regardless of the format of the original text. |
| Single File Web Page | mht, .mhtml | This file format integrates inline graphics, applets, linked documents, and other supporting items referenced in the document. |
Opening or viewing unsupported file formats
If the file format that users want to use is not supported, they can try the following methods to open the file.
-
Search the Internet for a company that makes file format converters for file formats that are not supported in the application.
-
Save to a file format that another program supports. For example, users might want to import their Word, Excel, or PowerPoint file into another program that does not support the application's native file format. However, the other program might support importing another supported file format, such as a text file format. In this case, users can save their work in text file format, and then from the other program, import the text file.
Related topics
-->
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:
-
The program closes unexpectedly.
-
Error message:
Note
This error message may also occur during usage of application such as saving a document.
Resolution
To resolve this problem, follow steps below.
Microsoft Word for Mac 2008 or Later
Step 1: Quit all applications
-
On the Apple menu, click Force Quit.
-
Select an application in the 'Force Quit Applications' window.
-
Click Force Quit.
-
Repeat the previous steps until all active applications.
Warning
When an application is force quit, any unsaved changes to open documents are not saved.
Step 2: Remove Preferences
-
Quit all Microsoft Office for Mac programs.
-
On the Go menu, click Home.
-
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
-
Open the Preferences folder.
-
Look for a file that is named com.microsoft.Word.plist.
-
If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
-
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
-
Quit all Microsoft Office for Mac programs.
-
On the Go menu, click Home.
-
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
-
Open the Preferences folder.
-
Open the Microsoft folder.
-
Locate the file that is named com.microsoft.Word.prefs.plist.
-
Move the file to the desktop.
-
Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
-
On the Go menu, click Home.
-
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
-
Open the Application Support folder.
-
Open the Microsoft folder.
-
Open the Office folder.
-
Open the User Templates folder.
-
Locate the file that is named Normal, and move the file to the desktop.
-
Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.
If the issue continues to occur, go to the next step.
Step 3: Peform clean boot
For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:
2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
If the issue continues to occur in Safe mode, go to the next step.
Step 4: Remove and then reinstall Office
For information how to remove and then reinstall Office, see the following article:
If after removing and then reinstalling Office, the problem continues to occur, go to the next step.
Step 5: Use the 'Repair Disk Permissions' option
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:
Microsoft Word 2018 Mac Keeps Asking To Save Template Printable
- On the Go menu, click Utilities.
- Start the Disk Utility program.
- Click the primary hard disk drive for your computer.
- Click the First Aid tab.
- Click Repair Disk Permissions.
Note
The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
Microsoft Word 2004 for Mac
-
Quit all Microsoft Office for Mac programs.
-
On the Go menu, click Home.
-
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
-
Open the Preferences folder.
-
Look for a file that is named com.microsoft.Word.plist.
-
If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
-
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
-
Qit all Microsoft Office for Mac programs.
-
On the Go menu, click Home.
-
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
-
Open the Preferences folder.
-
Open the Microsoft folder.
-
Look for a file that is named com.microsoft.Word.prefs.plist.
-
Move the file to the desktop.
-
Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
-
On the Go menu, click Home.
-
Open the Documents folder.
-
Open the Microsoft User Data folder.
-
Locate the file that is named Normal, and move the file to the desktop.
-
Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.
Third-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.